Thank you for shopping with artemesi.com
This Shipping Policy explains our order processing, shipping, delivery, and tracking procedures for orders placed through artemesi.com.
Shipping Destinations
artemesi currently ships to eligible addresses within the United States.
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Free U.S. Shipping
We offer free standard shipping on all eligible orders shipped within the United States.
There is no minimum purchase requirement for standard U.S. shipping.
If optional expedited or other premium shipping services are offered, any applicable charges will be clearly displayed at checkout before you complete your purchase.
Order Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully received.
Processing time is separate from shipping/transit time.
Orders may require additional processing time during holidays, promotional periods, periods of unusually high order volume, or when additional order verification is required.
Estimated Shipping Time
After processing, standard shipping generally takes approximately 3–7 business days.
Estimated delivery timeframe:
Order Processing: 1–3 business days
Shipping/Transit: 3–7 business days
Estimated Total Delivery Time: approximately 4–10 business days
Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances outside our reasonable control may affect delivery.
Order Tracking
When tracking information is available, it will be provided after your order has been shipped.
Please allow up to 48 hours after shipment for tracking information to become active or update in the carrier’s system.
Address Changes
Customers are responsible for verifying their shipping information before submitting an order.
If you need to change your shipping address, contact us as soon as possible:
We will attempt to accommodate your request, but we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Lost Packages
If your tracking information indicates a potential shipping problem or your package has not arrived within the expected delivery period, please contact us.
Email: [email protected]
Please include your order number and tracking information when available.
Damaged Packages
If an order arrives damaged, contact us as soon as possible.
Please provide your order number and photographs of the damaged product and shipping package when possible.
Our customer service team will review the issue and assist with an appropriate resolution.
Customer Service
Beauty ORA customer service is available 24 hours a day, 7 days a week.
Email: [email protected]
Website:artemesi.com